Support
We're here to help
Reach Out To Our Support Team
Let’s Make Your Journey Exceptional! We’d love to hear from you. Share your questions, feedback, or special requests, and our dedicated team will be delighted to assist you. Complete the form, and let’s start a conversation that will take your car rental experience to new heights.
- Libreville, Gabon
- +241
- +241
- support@carliko.com
Operating Hours
We are open Monday through Saturday every week except public Gabon holidays.
Monday
08:00 - 18:00
Tuesday
08:00 - 18:00
Wednesday
08:00 - 18:00
Thursday
08:00 - 18:00
Friday
08:00 - 18:00
Saturday
08:00 - 14:00
Sunday
Closed
Send A Message
Frequently Asked Questions
Can you rent a car with cash?
Yes, you can with full payment accepted at delivery, but Wopecar prefers online payment via Visa card or Mobile Money (MOMO).
What do you need to rent a car on Carliko?
To rent a car on Carliko, you need a valid driver's licence, to be at least 21 years old and an accepted paying method (card, paypal, mobilemoney).
How can I obtain a receipt or proof of payment?
An email invoice and receipt will be sent directly to your email.
What forms of payment are available to rent a car?
Paystack online payment (Visa, MasterCard, mobile money), direct mobile money, and cash on delivery.
How do I cancel my booking?
1. Directly online with your booking confirmation number
2. Email to info@wopecar.com
3. Call customer care on +233 55 1478540
2. Email to info@wopecar.com
3. Call customer care on +233 55 1478540
Do I pay a fee for returning a rented car late?
Late return attracts an extra 10% fee of the total rented cost unless a time extension is requested by rider.
What are the business days and hours of work?
Business days are Monday to Saturday. Working hours are 8:30am to 6:00pm. We do not operate on Sundays.
Can I have my car delivered to me?
Yes. You can request ride delivery directly to your home at a flat fee.
How can I contact Carliko?
You can reach our team by email at support@carliko.com, by phone or WhatsApp on +241 , or through the contact form on our Support page . We reply [within 24 hours, Monday to Saturday'].
Is there an age requirement?
Wopecar renters must be 22 years and above.
What do I do if I have an accident?
Contact customer support immediately. Do not attempt to fix damages yourself.
What are the cleaning and safety policies on Carliko?
Cars are delivered clean and disinfected. Riders must return booked cars completely clean.
What do I do about fuel?
Cars are delivered fully fueled and must be returned fully fueled.
Can I make a one day booking?
Yes for chauffeured service. For self-drive, minimum days apply.
Does the same rate apply to all destinations?
Rates differ from region to region.
Are there other costs aside the rental amount?
Depending on option, security deposit, delivery fee, and chauffeur-related allowances may apply.
What is the security deposit?
Refundable fee when vehicle is returned in same condition. Amount depends on rental details.
